Important: NeuralCam Live does not work with Safari. Unfortunately, Safari does not support any kind of virtual webcam, so you’ll have to use Chrome or Firefox.
While using NeuralCam Live with browsers like Chrome or Firefox, please make sure you’re running the latest version for the browser. Older versions might not support virtual webcams.
While using NeuralCam Live with video call apps installed on your Mac - like Zoom, Meet or Skype - please make sure you’ve updated them to the latest version, otherwise the virtual webcam feature might not be available to use.
Currently, we're officially supporting all the apps & web-apps in the table below.
We'll be continuously updating the app in order to support as many apps & web-apps as possible. If you want to add support for NeuralCam Live in your app, let's get in touch.
|Web App||Facebook Workplace||Supported|
|Web App||Microsoft Teams||Supported|
+ every other Web App out there.
If you find any Web Apps that don't support NeuralCam Live, let us know.
How to use NeuralCam Live with Google Chrome
For the Chrome browser, in order to use NeuralCam Live, you need to manually pick it in Chrome’s settings. Here’s how you can do it:
- Click the Chrome’s menu button (top-right corner) -> Settings -> Privacy and security -> Site Settings -> Camera.
Alternatively, copy-paste chrome://settings/content/camera into Chrome’s address bar.
- In the opened Settings tab, choose NeuralCam Live from the dropdown list to set NeuralCam Live as the default webcam for most websites:
Google Chrome alternative on macOS
Try installing this alternative version of Google Chrome if you don’t see NeuralCam Live on the list of video sources.
How to use NeuralCam Live with Mozilla Firefox
For the Firefox browser, in order to use NeuralCam Live, you need to manually pick it in Firefox’s settings. Here’s how you can do it:
- Access your video app platform of choice inside the browser (Zoom, Meet, Skype on Web, etc)
- The browser will ask you for permission to use the camera
- Select the NeuralCam Live camera in order for it to connect
How to use NeuralCam Live with Zoom
Zoom have re-enabled virtual webcam support in their 5.0.4 release for macOS. Please be sure to download the latest update if you don’t see NeuralCam Live as a webcam on the list of Zoom’s video sources.
You can download the latest Zoom update here.
Steps to connect NeuralCam Live with Zoom:
- Navigate to Zoom Settings (tap on your profile photo top-right corner, then select “Settings”)
- Go to the Video tab and select NeuralCam Live as Camera
How to use NeuralCam Live with Google Meet
Once on Google Meet, click on the settings icon. Navigate to the Video tab, then select NeuralCam Live as Camera.
How to use NeuralCam Live with Skype
First, make sure you’re running the latest version of Skype, as they have only enabled support for virtual webcams in the latest versions.
Then, start up Skype, go to Settings -> Audio & Video and select NeuralCam Live as your webcam.
How to use NeuralCam Live with Microsoft Teams
Start up Microsoft Teams, tap on your Profile Photo top-right, and select Settings. In the Settings window, go to Devices and select NeuralCam Live as your webcam.